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Checked by CompareHQ on 9 October 2026. We reviewed Westminster Insight's own website, and the services, facts and accreditations on this profile reflect what it says. Work at Westminster Insight? Claim this profile to keep it up to date yourself.

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Westminster Insight

Leadership DevelopmentNo Google or Trustpilot reviewsLondon, United Kingdom
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CPD AccreditedICF Master Certified Coach (MCC)

Westminster Insight is a London-based conference and training provider for public sector professionals, run as a division of Knowledge Exchange Group Ltd.

It runs more than 200 conferences and training courses a year for people in central and local government, health and social care, education, housing, policing and the third sector, with some private sector attendees. Conferences are held at UK venues, online or as hybrid events, and digital conferences can be watched on demand. Training courses are live and online over Zoom, usually half a day or one day, on subjects such as management and leadership, policy, project management, communications, human resources and artificial intelligence (AI). Any course can also be run in-house, online or at a venue the client chooses.

Open course prices are not shown on the course pages. In-house training starts at £1,995 for up to 20 people. Knowledge Exchange Group states that it is a certified continuing professional development (CPD) member, reference 16420, and courses come with a CPD certificate, for example 6.5 CPD hours for the one-day Strategic Thinking course. Trainers listed include Susan Rome, who the site says holds the International Coaching Federation (ICF) Associate Certified Coach credential. Knowledge Exchange Group Ltd was incorporated in December 2013 and took its current name in January 2018.

Delivery format
Hybrid
Client type
Both
Seniority served
Senior Leadership, Mid-Management
Sector specialisms
Public Sector, Healthcare, Education, Social Housing, Third Sector
Countries served
UK

Frequently asked questions

Is Westminster Insight accredited?

Its parent, Knowledge Exchange Group, states that it is a certified CPD member, reference 16420. All events and courses are CPD certified, and certificates are sent by the CPD Delegate Certification Service within 30 to 60 days.

What ICF credentials do Westminster Insight's trainers hold?

Its trainers page states that Susan Rome holds the International Coaching Federation (ICF) Associate Certified Coach (ACC) credential, and lists Nichole McGill Higgins with the letters MCC after her name. Neither was checked on the ICF register.

How much does Westminster Insight training cost?

Open course prices are not shown on the course pages. In-house team training starts at £1,995 for up to 20 people. Cancelling a booking up to 30 days before an event carries a £150 plus VAT administration charge, and later cancellations are not accepted.

How are Westminster Insight courses delivered?

Online training courses run live on Zoom and are not recorded, because they are interactive. Digital conferences run on RingCentral, and registered attendees can watch them on demand for 14 days.

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